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Terms & conditions


The Rugged Society srl
Ripa di Porta Ticinese, 55
20143 Milan, Italy
Telephone +39.3493720106
Share capital: Euro 10.000 fully paid up
VAT: IT11568360967
REA: MI-2612032 


The Rugged Society srl is the owner of the website Theruggedsociety.com. These general conditions of sale (“Terms and Conditions”) are regulated by the Consumer Code (D. Lgs. n. 206/2005), section II Distance Contracts (Art. 50-67) and the rules on the electronic trade (D. Lgs. n. 70/2003).


All our sales are governed by these general terms and conditions (Terms and Conditions). The general conditions of sale, without exception, are deemed accepted in full by the Customer at the time of purchase of goods, carried out by the website Theruggedsociety.com  via email and / or in any other form and / or sales channel. The customer is invited to print and keep in the manner you prefer the general conditions of sale. In the event of changes in conditions, the order will apply the general conditions published on the website theruggedsociety.com at the time of the order placed by the same customer.


The terms of this offer only apply to purchases made on the website. The customer has to fill with utmost care fields related to personal data. The customer ends successfully the order process if the site does not show any error messages. The contract is concluded upon receipt of the order by The Rugged Society srl. In this case The Rugged Society srl shall acknowledge receipt of the order by sending an e-mail order confirmation to the email address supplied by the customer. The contracts entered into purchase on the website are concluded with The Rugged Society srl


The delivery costs are displayed in the checkout page. The fluctuation of exchange rates, indirect costs and raw materials could lead to unpredictable price increases for our products, however, the price applied will be that shown on the site at the time the order is completed, without any consideration of price changes occurring after or previously offered.


For orders from WEBSITE, the payment is required at “Checkout” of the order with the procedures contained in the website. Together with the communication of the order confirmation, the amount corresponding to the products purchased will be charged to the customer.


The delivery of the products displayed on the website is maximum 15 working days. However, it is our daily commitment to deliver the products ordered as soon as possible. All orders are processed in chronological order of payment. The Rugged Society srl will invoice the products purchased, sending it to the customer by e-mail to the address provided with the order. For the issue of the invoice, to the information provided by the customer. No change in the data will be possible after the issue of the invoice. Delivery costs are charged to the customer’s order and properly highlighted. The shipment of goods is at the risk of the customer, even if it is shipped free port. All shipments and deliveries are to be understood “ex works” from our factory shown on the website, The Rugged Society srl  is not liable under any circumstances, as determined in accordance with the law, for any theft, loss, subtraction, damage, or loss of all or part of the goods carried, our responsibility ceases upon delivery of goods to the carrier for transportation. Upon delivery of the products the customer is required to verify the number of packages and check that the packaging is not damaged, wet or otherwise altered, including the sealing materials such as adhesive tape and / or metal or plastic banding. In the event that obvious damage to the packaging and / or product, the customer can refuse delivery of the products, which will be returned to The Rugged Society srl without any charge to the customer. Once the delivery document is signed, the Customer may not make any objection about the appearance of the products delivered. Any problems concerning the physical state or completeness of the products received must be reported promptly to The Rugged Society srl for activation of the warranty conditions. No liability can be attributed to The Rugged Society srl in case of delays in shipping. In the case of non-collection of the products by the Customer within the period specified above, the order will be automatically cancelled and the products returned to The Rugged Society srl. In this case the transport costs will not be refunded to the customer.


All communications must be addressed to The Rugged Society srl Ripa di Porta Ticinese 55, 20143 MILAN ITALY, email:info@theruggedsociety.com


Any disputes are within the jurisdiction of Italy, and its designated Court, the Tribunale di Milano.